Find out more about Bio Garantie as a company and as an employer.
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From BIKO to Bio Garantie GmbH: As early as 2001, the Association Kontrollservice BIKO Tirol (BIKO), based in Innsbruck, began operating as an organic control body in South Tyrol. Over the years, the inspections have mainly been carried out via Austria. Due to the increasing demands on the control market, BIKO was integrated into the Austria Bio Garantie Group, Austria's largest organic control body, in 2020 and the branch in South Tyrol was converted into a GmbH. At the beginning of 2021, the company name was changed from Kontrollservice BIKO Tirol GmbH to Bio Garantie GmbH in order to make the connection transparent. The new structure makes it possible to continue to be there for our customers as an accredited certification body with a very good price-performance ratio, well-trained employees and inspectors and the usual service. We offer various services for organic and label products in the fields of agriculture, processing and trade. In this way we support our customers in the sustainable development and strengthening of their market position. With our comprehensive range of services, we stand for quality, reliability and customer benefit.
Bio Garantie helps agricultural holdings and businesses develop and strengthen their market position in a sustainable way. With its comprehensive range of services Bio Garantie stands for quality, reliability and customer utility.
Future-oriented
As member of the EASY-CERT group Bio Garantie belongs to one of the biggest inspection and certification body in Europe. Bio Garantie inspects and certifies products produced in accordance with principles of environmental and social sustainability and animal welfare.
Credible
Competent, experienced Bio Garantie staff are deployed to carry out inspection and certification of agricultural holdings and processing and trading companies - and they do so in a manner that is clear, independent and reliable. In this way, the credibility of the products and processes inspected or certified by Bio Garantie is guaranteed.
Client-oriented
Bio Garantie gears its activities towards the needs of its clients and maintains openness in its communications with them. Bio Garantie strives continuously to enhance its clients' satisfaction by providing, from one source, products that meet clients' requirements and services that are efficient.
Committed
In its day-to-day work, Bio Garantie is active in promoting organic farming and committed to ethical and social issues. Bio Garantie strives to maintain a positive working environment. By helping staff to enhance their social and professional skills, Bio Garantie motivates them to work in a manner that is results-oriented, autonomous and team-focused.
Accreditation means the formal recognition of the technical and organizational competence of an authority to execute a specific service as described in the scope of accreditation. Bio Garantie is an accredited inspection and certification body in accordance with ISO 17065. All activities are subjected to supervision by the Austrian Accreditation Authority (Akkreditierung Austria) and the National Food Chain Safety Office.
Accreditation is a confidence building measure which allows authorities, economy and society to judge if inspection or certification bodies fulfill specific tasks with the demanded high reliability.
The satisfaction of our customers is very important to us, so it is also important that complaints and appeals against decisions are dealt with in a transparent appeal.If you have an appeal to an inspection or certification decision that we have carried out, please contact us.
Our customers can lodge complaints and appeals if they do not agree with the result of the inspection or with the inspections or certifications we have carried out. Please contact us in writing - if possible by e-mail - and we will process this as quickly as possible. In any case, we will inform you in writing of our decision and also tell you to which authority you can lodge your complaint or appeal if you are not satisfied with our decision.
We would like to point out that you can submit an appeal within 14 days of the inspection or decision.
The management of Bio Garantie is committed to impartiality and independence, and ensures that its colleagues perform their work genuinely, due to high standards, complying with the current legislations, impartially, in a trustworthy, accurate way.
Therefore our impartiality committee is committed to ensure that Bio Garantie conducts its business in an impartial manner.
In case you feel that your case was not handled in an impartial way, and would like to request an investigation, please contact a member of our Impartiality Committee through the following link.